01
Introduction
yj83k is a trusted online casino and sports betting platform in Bangladesh. We place the highest priority on the personal privacy of our users. This Privacy Policy ("Policy") describes how yj83k ("we", "us", or "Platform") collects, processes, stores, and protects your personal information.
By using our platform, you agree to the terms described in this policy. Please read this policy carefully. If you disagree with any part of it, we recommend that you refrain from using our services. For any questions or clarifications, please contact our support team.
This policy applies to all yj83k services, websites, and associated digital platforms. To ensure the security of your information, we use SSL encryption and industry-standard security measures.
02
What Information We Collect
yj83k may collect various types of information to provide you with a secure and personalised experience. The types of information collected are described in detail below.
2.1 Information You Provide Directly
When you register an account, log in, or contact us, you provide us with certain information directly, which may include:
- Identity Information: Full name, date of birth, and information required for age verification.
- Contact Information: Email address and mobile number.
- Account Information: Username and secure password.
- Financial Information: Payment method details such as bKash, Nagad, Rocket, or Upay numbers — used solely for processing transactions.
- Identity Verification Documents: National ID card or passport information where applicable.
2.2 Automatically Collected Information
Certain information is collected automatically while you use our platform:
- Device Information: Your device type, operating system, and browser version.
- IP Address: For confirming geographic location and security purposes.
- Usage History: Which pages you visited, how long you stayed, and which games you played.
- Transaction Records: Complete history of deposits and withdrawals.
- Log Data: Site access times, error information, and session-related logs.
03
Purpose of Data Use
yj83k uses your information only for defined and legitimate purposes. We never use your information for unnecessary or unauthorised activities.
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To complete betting, gaming, and financial transactions.
- Security Assurance: To prevent fraud, verify identity, and ensure account security.
- Legal Compliance: To maintain records necessary for complying with applicable laws and regulations.
- Customer Support: To resolve your questions and complaints, and to manage 24/7 live chat and email support.
- Responsible Gaming: To identify potentially problematic gaming behaviour and take necessary steps for user wellbeing.
- Service Improvement: To improve our platform's experience, functionality, and content.
- Communications: To send important notifications, security alerts, and service-related updates.
04
Data Storage & Security
Ensuring the security of your information is one of yj83k's primary responsibilities. We use the highest industry-standard technical and organisational security measures.
4.1 Technical Security
- SSL Encryption: SSL (Secure Sockets Layer) encryption is active across our entire platform, keeping all data transfers between you and our servers secure.
- Data Encryption: Stored sensitive information is kept in encrypted format.
- Firewall Protection: Advanced firewalls and intrusion detection systems are used to prevent unauthorised access.
- Regular Security Assessments: Regular audits and penetration testing are conducted to ensure platform security.
4.2 Retention Period
We retain your information for as long as it is necessary to provide services or required to fulfil legal obligations. Even after account closure, information necessary for legal and regulatory compliance may be retained for a specified period.
Fair Play Commitment: yj83k is committed to protecting your information as a secure and reliable platform. No employee or third party can access your sensitive information without authorisation.
05
Sharing Information with Third Parties
yj83k never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances below:
- Payment Processors: With mobile financial service providers such as bKash, Nagad, Rocket, and Upay — solely for the purpose of completing your transactions.
- Technology Partners: Trusted technology service providers for managing gaming software and platform infrastructure — who operate under strict confidentiality agreements.
- Legal Obligations: When required as part of a court order, a lawful request from a law enforcement authority, or other legal process.
- Fraud Prevention: When required to prevent and investigate fraud, money laundering, or other illegal activities.
Before sharing information with any service provider, we assess their privacy and security standards and ensure their obligations through applicable agreements.
06
Cookies & Tracking Technologies
yj83k uses cookies and similar tracking technologies to operate our website, improve the experience, and ensure security.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the site, such as maintaining login status and managing secure sessions.
- Functional Cookies: To remember your preferences such as language settings and display options.
- Analytics Cookies: To analyse platform usage and improve service quality.
- Security Cookies: To help detect fraud and protect accounts.
6.2 Cookie Controls
You can control or decline cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some features of our platform to not function properly.
07
Your Rights
yj83k respects your rights over your personal information. Your key rights are described below:
- Right of Access: The right to request a copy of the information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information in your account.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances, except where subject to legal obligations.
- Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
- Right to Object: The right to object to the use of your information for certain purposes.
- Right to Data Portability: The right to receive your information in a machine-readable format where applicable.
To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.
08
Protection of Minors
yj83k is for persons aged 21 and above only. We do not knowingly collect or process information from minors. If we learn that a person under the age of 21 is using our platform, we will immediately close their account and delete any information collected.
If you believe a minor is using our platform, please notify our support team immediately.
Age Verification: We conduct an age verification process at the time of registration. Providing false age information is a violation of our terms of use and may result in account termination.
09
Privacy Policy Changes
yj83k may update this privacy policy from time to time due to service changes, technological developments, or legal requirements. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a prominent notice on our platform.
- By sending a notification to your registered email.
- By updating the "Last Updated" date at the top of this page.
Continuing to use our platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
10
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The yj83k support team is ready to assist you seven days a week, twenty-four hours a day.
Live Chat: Get instant support through the live chat feature on our platform — available 24/7.
Email: [email protected]
Support Language: Support is available in both Bengali and English.
For more information about this privacy policy, please also visit our Terms & Conditions and Responsible Gaming pages.